Yesterday at 7 am, I posted a blog about a sign in my local grocery store that has been driving me bonkers for years.
By late morning, I received an email from a representative from Consumer Affairs.
While the rest of us were chattering about the sign and its grammar, one of my loyal readers — a former Wegmans’ employee — made a call, and the sign was promptly removed.
Last night at 8:25 pm, another loyal reader sent me this picture — along with an apology about the quality. She explained she was operating in stealth mode.😀
I felt I had to let everyone know the happy ending to this very big news story.
Mary Joan from Consumer Affairs wrote:
Bob Farr was more than happy to take down that offensive sign. And I have to tell you that reading your blog . . . and the subsequent comments from your readers was quite enjoyable. You made my morning!
Further proof that Wegmans positively rocks: Here is a company that received a little constructive criticism, and instead of getting defensive (typical) or just brushing it off and ignoring it (also typical), they got proactive, making this English teacher, blogger, and loyal customer soooooo happy.
So the new sign is up.
All grammatical errors have been corrected.
Wouldn’t it be nice if everything in the world could be fixed so quickly?
I’m feeling empowered. Positively zippy.
So what should I take on today? I’m taking ideas.